Thursday, Friday and Saturday, 10:00 to 18:00. Eight slots a day, an hour each, and nobody else in the room while you are in it.
Rina takes fourteen measurements, you try three or four things that are nearly your size, and we talk about cloth. Nobody will ask you to decide anything in the room; the measure card is yours whether or not you order.
Trouser length is decided by the shoes you will actually wear, so bring them. Bring the coat you wear over everything too — if a jacket will not fit under it, that is worth knowing before we cut rather than after.
If you are travelling, say so when you book and we will put two hours together rather than one, and send the measure card by post afterwards.
Tell us the day that suits and roughly what you are after. Rina writes back within two working days with a time; she does not send anything else, ever.
No, and most first appointments end with nobody ordering. The hour costs nothing and the measure card is yours to take away. About a third of people come back in the following season.
Only on the last Saturday of the month, when the floor is open from 11:00 and anyone can walk up. Otherwise the door is locked because two of us are cutting and the third is in a fitting.
Honestly, no — two flights of stone stairs and no lift. We will bring the rail, a mirror and the measure to the ground-floor room at the back if you tell us when you book. It takes us twenty minutes to set up, so we need the notice.
Within the EU, yes, insured, two to five days, €18. Outside it we will quote you and we will not pretend the duty is our problem to absorb. Made-to-measure is only posted after a second fitting, in person or by video with someone holding the tape.
Pieces come off as their lots end, so what hangs in April is not what hung in February. The list is kept current the day a lot runs out.